Bug Template for JIRA, Quality Center: Formatted as Word, CSV or XML for importing
Summary: Product X, Page Y, Section Z – script gives false error, exits when Zip code is entered
Attachment: YES, screenshot
Traceability: UI-CU-DB-1023.c
IMPACT:
- Primarily it Breaks Requirement UI-CU-DB-1023.c that the script accommodate US Zip and Z+4 Codes
- Secondarily – Usability: the displayed warning is not understandable: offers the user no instruction nor solution
Steps to reproduce:
- Open a session in yourDomainQ as role “Admin”
- navigate to Manage Client Contact at url www.jkm.dc.gov
- Open Edit Contact Dialog
Path A: Enter / Edit ZIP as 92101
Path B: Enter / Edit ZIP as 92101-1234 - Click option button : “Export”
- Read result file
- Inspect Error log at //yourDomainQ/error.log
Problem:
- File fails to open in Excel with “Excel has detected that <filename.tsv> is a SYLK file but can not load it….”
- Path B: (92101-1234) is lost – written into result file as < NaN >
- No validation dialog shown nor error log entry catches this
Frequency / Reproducibility:
- 100%
Expected:
- Behavior when opening Grid should throw no error,consistent with all other instances on this website.
- Data should not be lost, nor changed: Particularly Zip or Zip+4 should be accepted
- Any data loss or change should generate a useful error AND an error log entry